Telephone Calls Our number is (815) 226-1172, and will be answered by office personnel during regular work hours: Monday - Friday 7:30AM - 5:00PM Saturday 8:00AM - 12noon. Please feel free to call our doctors for any of your medical needs. We do try to answer and return your calls promptly. If you feel that your medical problem is of an urgent nature, do emphasize this fact to the receptionist and/or nursing staff. Normal laboratory results may be obtained by phone from the nursing staff; any abnormal findings will be called to you by either the physician or the nursing staff. Please place all non-emergency calls during office hours, for it is at this time that we have access to your medical records.